Frequently Asked Questions

We are often asked many questions about the commercial and residential services and products that we offer. Here are some of the most common questions with answers. These will help you understand the glass services and products that we have to offer.
Q:  I have windows in my house that are glazed with single pane glass. Can I replace the glass with dual pane insulated glass?

A:  It is possible. We must first inspect the window type you have and see if there are options based on existing conditions. There are products available that allow the installation of dual pane panels but that does not apply to all conditions.
Q:  I have a window glazed with dual pane glass and only one of the panes is broken. Can I just replace one side?

A:  No, dual pane (insulated) glass is a completely sealed unit and needs be replaced as a whole in order to function as designed.
Q:  I want to replace my single pane windows with energy efficient dual pane windows. Can I replace the window without damage to exterior or interior finishes?

A:  Yes, we can remove your existing window with the exception of the perimeter frame and install a complete window unit within your frame and trim to your existing finish. This installation practice minimizes the potential for existing finish damage and the need for repairs. Your existing conditions will need to be examined to see if this practice is applicable.
Q:  My windows do not appear to lock or roll correctly. Does this mean I need a new window?

A:  No. There are a variety of parts available for window repairs and depending on the extent of the repairs, we may be able to replace only the worn out parts.
Q:  What is Low E glass and how will it help me?

A:  Low-E stands for Low-Emissivity.  Low-E coatings are virtually invisible applied to the glass surface primarily to reduce the U-factor by suppressing radiated heat flow which translates to more energy efficient window system saving you money in energy costs.

Contact Demers Glass

Demers Glass provides commercial and residential glass services for homes throughout the Phoenix Metropolitan area, as well as the communities in the White Mountains.
Phoenix Metro
Call our Phoenix office today at 623-878-1180 to get more information about our commercial and residential glass services. You can also reach us with any commercial or  residential glass service questions that you may have through our Contact Us form.
White Mountains
In the communities of the White Mountains, you can call us at 928-368-6001 to find out more about our commercial and residential glass services. You can also reach us with any commercial or residential glass service questions that you may have through our Contact Us form.

Get Your Free Quote
Call us today to receive a free quote on any of our commercial or residential glass services and products.

Glass Emergency?


After normal business hours, please call the following numbers

In the Phoenix Metro Area, call
(602) 361-7159

In the Bullhead City Area, call
(928) 358-9994

In Show Low and Pinetop/Lakeside and throughout the White Mountains, call (928) 243-6540

Or for your convenience, you may Contact Us online for an immediate response.